Air Canada operates from Terminal 1 at Mexico City International Airport (MEX). The terminal is equipped with modern facilities and services to ensure a seamless travel experience. Passengers can find Air Canada’s check-in counters, boarding gates, and customer service desks conveniently located within the terminal. The facility boasts comfortable waiting areas, duty-free shops, and dining options for travelers.
Air Canada Mexico City International Airport Essential Information
Essential details about Air Canada and its corresponding terminal at Mexico City International Airport have been displayed below for the convenience of travelers / passengers.
| Airport Name | Mexico City International Airport |
| Airport Address | Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico |
| Terminal | Terminal 1 |
| Air Canada MEX Arrivals Terminal | Terminal 1 |
| Air Canada MEX Departures Terminal | Terminal 1 |
| Airport Code | MEX |
| Air Canada IATA Code | AC |
| Air Canada ICAO Code | ACA |
| Ticket Counter Hours | Daily 24 Hours |
| Air Canada Contact Number | 1 (888) 247-2262 |
| Official Website | www.aircanada.com |
| Official YouTube | www.youtube.com/@aircanada |
| Official Twitter | twitter.com/AirCanada |
| Official Facebook | www.facebook.com/aircanada |
| Official Instagram | www.instagram.com/aircanada |
Air Canada Contact Information
- Address: 7373 Blvd. de la Côte-Vertu, Saint-Laurent, Canada
- Phone: 1-888-247-2262
- Email: media@aircanada.ca
Website: www.aircanada.com
Air Canada Customer Support Information
For customer support, passengers can contact Air Canada at the provided phone number or email address. Additionally, the airline offers assistance through its website and mobile app.
Services & Amenities at Air Canada Mexico City International Airport (MEX) Terminal
Air Canada provides a range of services and amenities at Mexico City International Airport. These include comfortable lounges, efficient check-in processes, and helpful customer service. Passengers can enjoy duty-free shopping, dining options, and other facilities within the terminal.
Manage Air Canada Booking at Mexico City International Airport (MEX) Terminal
Passengers flying with Air Canada from Mexico City International Airport can easily manage their bookings at the dedicated counters in Terminal 1. Services include seat selection, itinerary changes, and additional travel arrangements.
Cancellation/Refund of Air Canada Tickets
Air Canada’s ticket cancellation and refund policies are in line with industry standards. Passengers can request cancellations and refunds through the airline’s website or customer service. Terms and conditions apply.
Check-in at Air Canada Mexico City International Airport (MEX) Terminal
Air Canada offers convenient check-in options at Mexico City International Airport, including online check-in and airport kiosks. Passengers are advised to arrive early to complete the check-in process smoothly.
Tracking Air Canada Flight Status
Passengers can easily track their Air Canada flight status using the airline’s website or mobile app. Real-time updates on departure and arrival times provide travelers with timely information.
Air Canada Lost/Delayed/Damaged Baggage at Mexico City International Airport (MEX) Terminal
In case of lost, delayed, or damaged baggage, passengers can report the issue to Air Canada’s dedicated baggage services at Mexico City International Airport. The airline will assist in locating, delivering, or compensating for any issues.
Traveling with Pets on Air Canada at Mexico City International Airport (MEX)
Air Canada accommodates passengers traveling with pets at Mexico City International Airport. Guidelines and regulations for pet travel can be found on the airline’s website, ensuring a smooth experience for both owners and their furry companions.
Wi-Fi On Board Air Canada
Air Canada provides Wi-Fi on board, allowing passengers to stay connected during their flight. The service is available for a fee and can be accessed using personal devices.
Air Canada Airport Lounge
Air Canada offers comfortable airport lounges at Mexico City International Airport. Passengers can relax in a serene environment, enjoy complimentary snacks, and make use of business facilities before their flight.
Car Rental Service at Mexico City International Airport (MEX)
Travelers landing at Mexico City International Airport can conveniently rent a car through various reputable car rental agencies located at the airport. This provides flexibility for exploring the city and its surroundings.
Hotels Nearby Mexico City International Airport
1. Hilton Mexico City Airport
- Location: International Airport Benito Juarez, Mexico City, 15620, Mexico
- Distance to MEX Terminal 1: Connected to Terminal 1
- Features: Conveniently located within the airport, modern rooms, fitness center, and on-site dining.
2. NH Collection Mexico City Airport T2
- Location: Capitan Carlos León, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico
- Distance to MEX Terminal 2: Located at Terminal 2
- Features: Stylish accommodations, airport shuttle, on-site restaurant, and business facilities.
3. Courtyard by Marriott Mexico City Airport
- Location: Sinaloa 31, Penon de los Banos, Venustiano Carranza, 15520 Ciudad de México, CDMX, Mexico
- Distance to MEX Terminal 1: Approximately 4 miles
- Features: Modern rooms, airport shuttle, fitness center, and a rooftop terrace.
4. We Hotel Aeropuerto
- Location: Boulevard Puerto Aéreo 390, Federal District, Venustiano Carranza, 15700 Ciudad de México, CDMX, Mexico
- Distance to MEX Terminal 1: Approximately 3 miles
- Features: Contemporary design, free airport shuttle, on-site dining, and a rooftop pool.
5. Fiesta Inn Aeropuerto Ciudad de Mexico
- Location: Boulevard Puerto Aereo 502, Federal District, Venustiano Carranza, 15530 Ciudad de México, CDMX, Mexico
- Distance to MEX Terminal 1: Approximately 3 miles
- Features: Comfortable accommodations, airport shuttle, fitness center, and meeting facilities.
Air Canada MEX Mexico City International Airport Location Map
Frequently Asked Questions
Passengers are advised to arrive at least 3 hours before their international flight.
Baggage allowances vary based on the ticket class; details can be found on the Air Canada website.
Yes, passengers can manage their bookings and change flight dates through the Air Canada website.
Yes, Wi-Fi is available for a fee on most Air Canada international flights.
Passengers can reach Air Canada customer support at +1 888-247-2262 or through the provided email.
Yes, currency exchange services are available at the airport for the convenience of travelers.
Yes, Air Canada allows the transportation of pets, and guidelines can be found on their official website.
Terminal 1 offers a variety of dining options, including local and international cuisine.
Passengers can check their flight status on the Air Canada website or mobile app.
Yes, for any lost items, passengers can contact the airport’s lost and found department.
Air Canada provides in-flight entertainment, including movies, TV shows, and music.
Yes, passengers with dietary restrictions can request special meals during the booking process.
Smoking is not allowed inside the airport terminal; designated smoking areas are available outside.
While there is no strict dress code, passengers are encouraged to dress comfortably and avoid overly casual attire.