Air India is the national flag carrier airline of India. It was founded in 1932 by J.R.D. Tata, a pioneer in Indian aviation, as Tata Airlines. The company was later renamed Air India in 1946 after the Indian government acquired a majority stake in the airline. Today, Air India is owned by Air India Limited, a government-owned enterprise that operates both domestic and international flights.
Air India operates a fleet of over 130 aircraft, including Boeing 777, Boeing 787, Airbus A320, and Airbus A321 planes. Its primary hub is located at Indira Gandhi International Airport in Delhi, and it also has secondary hubs in Mumbai, Chennai, Kolkata, and Bengaluru.
Air India operates flights to over 100 domestic and international destinations, including cities in Asia, Europe, Africa, North America, and Oceania. Some of its most popular destinations include London, New York, Dubai, Hong Kong, Tokyo, and Singapore.
Air India offers a range of travel classes to its passengers, including First Class, Business Class, and Economy Class. Its First Class and Business Class cabins offer luxurious amenities such as lie-flat seats, personalized service, and gourmet cuisine. Economy Class passengers can also enjoy a comfortable travel experience with in-flight entertainment, meal service, and a range of seat options.
Air India Flight Booking
Passengers can book a flight through various channels, including the website, mobile app, and travel agencies, or by calling Air India customer service.
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Air India Destination
Air India flies to over 100 domestic and international destinations, including popular international cities like London, New York, Dubai, Hong Kong, Tokyo, and Singapore. The airline operates from several terminals across India, including Terminal 3 at Indira Gandhi International Airport in Delhi, Terminal 2 at Chhatrapati Shivaji Maharaj International Airport in Mumbai, and Terminal 1 at Kempegowda International Airport in Bengaluru.
Air India Express, a subsidiary of the airline, operates flights to several international destinations in the Middle East and Southeast Asia. Some of its popular destinations include Dubai, Abu Dhabi, Muscat, Kuwait, and Bangkok. Air India Express operates low-cost flights and offers a no-frills travel experience.
When booking a flight with Air India or Express, it is important to check which terminal the flight will depart from to ensure a smooth travel experience. Passengers can also check in online or at the airport check-in counters before their flight.
Customer Care Number
Passangers can reach Air India’s customer care team via phone, email, and the airline’s website. Here’s how to get in touch:
- Phone: Air India’s customer care number is 1800 180 1407 (within the country). And +91-44-66921455 (from outside India) for flight booking and related queries. For general queries, customers can call +91-44-66921455.
- Email: Customers can send an email to efeedback@airindia.in for general queries or to ecommerce@airindia.in for flight booking and related questions.
- Website: Customers can visit the website at www.airindia.in and click on the “Contact Us” tab to access a list of customer care phone numbers and email addresses.
The airline also has a dedicated customer care team for passengers with special needs, including disabled passengers, passengers with medical conditions, and unaccompanied minors. These passengers can contact Air India’s Special Service. Request team at ssrgroup@airindia.in or by calling the airline’s customer care phone numbers.